The world's leading LED service providers

+86-0755-23774872

Address:  4F, Bldg. 13, Dongfang Jianfu Yusheng Industrial Zone, Xixiang, Baoan District, Shenzhen, Guangdong Province, China
E-mail:  sales@e-shinningled.com
Phone:  
Tel:  +86-0755-23774872
Fax:  +86-0755-23096135
Zip:  518107

Current location:HomeService > Product quality control

Product quality control
Our Sevices:
Pre-sales service:
We can provide professional technical solution on project designs and new product development based on your detailed plans and our studies on the construction site and required product features. All products and equipments supplied are guaranteed to be brand new, complete and unused.
Installation:
Products should be installed according to the instruction manual. In case of particular installation environment, it is necessary to contact us in advance for study on the practical usage. Modification or changes may be required on the product fixture or installation method in such cases.
Maintenance:
Under normal usage and storage, we are responsible for the well-functioning of products within waranty years. In case that any failure is found in terms of product quality, we will replace or change the product or component for free. In the maintenance period, if the products or equipment cannot function correctly, users should send us written report with pictures to state the failure in detail. We will respond to the problem within 24 hours in working days upon receiving your email or reports.
Communication:
From time to time we may send out email messages notifying you that new products are available, to remind you about providing feedback or for promotional offers. Your Feedback is Always Welcome We welcome your comments and inquiries about our products and services - or anything else you might want to talk about. You can either write email or phone us, and we will get back to you as soon as possible.

copyright © 2014. Shenzhen E-shinning Lighting Co.,ltd. ALL RIGHTS RESERVED.
What can i do for you?

Service Center Online